NRAO Science Helpdesk

HelpDesk

NRAO Science Helpdesk

For all questions related to proposing, observing, data reduction, etc., with NRAO/GBO telescopes please use the NRAO Science Helpdesk. To log in, use the default email address specified under my.nrao.edu and password as when accessing the Proposal Submission Tool or the Observation Preparation Tool. If you haven't registered yet, please do so at NRAO Interactive Services.

For department related questions (VLA, GBT, VLBA, CASA, AIPS, GBT IDL etc.), please select the appropriate department during the ticket submission process.

For ALMA related questions, please go to the separate ALMA Helpdesk.

 

Connect with NRAO

The National Radio Astronomy Observatory and Green Bank Observatory are facilities of the U.S. National Science Foundation operated under cooperative agreement by Associated Universities, Inc.

Founded in 1956, the NRAO provides state-of-the-art radio telescope facilities for use by the international scientific community. NRAO telescopes are open to all astronomers regardless of institutional or national affiliation. Observing time on NRAO telescopes is available on a competitive basis to qualified scientists after evaluation of research proposals on the basis of scientific merit, the capability of the instruments to do the work, and the availability of the telescope during the requested time. NRAO also provides both formal and informal programs in education and public outreach for teachers, students, the general public, and the media.

The National Science Foundation (NSF) is an independent federal agency created by Congress in 1950 "to promote the progress of science; to advance the national health, prosperity, and welfare; to secure the national defense..."

AUI collaborates with the scientific community and research sponsors to plan, build, and operate cutting-edge facilities. We cultivate excellence, deliver value, enhance education, and engage the public.