User Support

For all questions related to proposing, observing, data reduction, etc. with Observatory facilities, users are required to use the NRAO Science Helpdesk. During the ticket submission process, please select the appropriate department related to the query. If users have specific questions about observing with the GBT, please email .

Connect with NRAO

The National Radio Astronomy Observatory and Green Bank Observatory are facilities of the U.S. National Science Foundation operated under cooperative agreement by Associated Universities, Inc.

Founded in 1956, the NRAO provides state-of-the-art radio telescope facilities for use by the international scientific community. NRAO telescopes are open to all astronomers regardless of institutional or national affiliation. Observing time on NRAO telescopes is available on a competitive basis to qualified scientists after evaluation of research proposals on the basis of scientific merit, the capability of the instruments to do the work, and the availability of the telescope during the requested time. NRAO also provides both formal and informal programs in education and public outreach for teachers, students, the general public, and the media.

The National Science Foundation (NSF) is an independent federal agency created by Congress in 1950 "to promote the progress of science; to advance the national health, prosperity, and welfare; to secure the national defense..."

AUI collaborates with the scientific community and research sponsors to plan, build, and operate cutting-edge facilities. We cultivate excellence, deliver value, enhance education, and engage the public.